Consulting Highlights
PERSONNEL - First Chapter
Is easy to deal with and difficult to handle, depending on top management's
skill. Here are some rules in alphabetical order:
Ambition - Too little of it is unproductive. Too much
of it is dangerous. Stick to middle intensity throughout the echelons,
and you are well served and safe.
Bargain - Not a capitalist vice but a basic law of nature.
It means, making an advantageous exchange. This occurs when a tree spends
energy extending its roots through the earth in order to gain humidity.
A job applicant who hides his desire to gain an advantage through the
employment is insincere and should be discarded. Enterprises which deny
that they are there for the profit should be avoided by job seekers who
wish to escape poisoned corporate airs.
Contact - Not to be cultivated excessively. Is an indispensable
condition for teamwork, but no substitution for it. In the end, what counts
is productivity and not the atmosphere.
Discipline - Should be substituted by motivation. However
this has proven not always to be possible, whatever the degree of democratic
desirability.
Elucidation - There cannot be enough of it. The act of
explaining is never a loss of effort or time.
Formality - A way of letting weak personalities play a
strong role. Admissible in controllers, but making big bosses look a little
smaller.
Gang-leader - Mostly up to something nasty rather than
to something nice. Even if he happens to be a good worker he will make
management feel uneasy.
Haughtiness - An attitude which is rarely concomitant
with real competence. If there are signs of intelligence anyway, behavioral
advice should be given and may have a healthy effect.
Intimacy - Please not on the working place. If a boss
happens to indulge, fire him rather than his object of desire.
Jeering - Only allowed at soccer games.
Kisses - Unhygienic and therefore OUT, whatever the emotional
implications.
Looks - More important than egalitarian minds are likely
to admit. The wise business man will afford to be politically incorrect
and give in to aesthetics, especially when it comes to shop-windows, sales
personnel and receptionists.
Marketing - Whoever claims competence in it, without ever
having tried his hands at sales, is like an officer who never went through
basic military service. That's the way wars are lost.
Nepotism - An inheritance from the glorious times of strong
family firms. The effect on corporate morality is murderous. Management
does not have to be particularly progressive to avoid this kind of provocation.
Organization - Can never be entirely fair to human nature.
It handles people as if they were pens not applied to write upon paper
but to punch holes into it. However, mankind has to choose between accepting
this kind of abuse or living on trees. Whoever dreams of unhampered human
fulfillment, will have to leave the organization and try to go back to
paradise. No notice has appeared of anybody ever having reached it, in
spite of the pleasant perspectives opened by the likes of J.J.Rousseau.
Promotion - Never try to turn a competent professional
into a leader without him showing the desire of being one. One loses a
good employee without gaining a supervisory asset.

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